Custom contracts

When 9 servers aren't enough.

Higher server limits, custom diagnostic recipes, dedicated onboarding. Same engine as Deployment Crew, fitted to your stack.

10+ servers (talk to us about exact count)

Custom diagnostic recipes for your stack

Dedicated Slack channel + named contact

Book a Call

What's in a custom contract

Everything Deployment Crew gives you, plus the bits we tune for you directly.

Higher server limits

Crew caps at 9 servers. We negotiate the right number with you and provision accordingly.

Custom diagnostic recipes

The 9 stock recipes (website-down, high-latency, post-deploy-issue, disk-full, server-errors, change-audit, server-setup, pre-deploy-check, post-deploy-verification) cover most cases. If your stack has a recurring failure mode that the standard recipes miss, we build a recipe for it.

Dedicated Slack channel

Shared channel between your team and ours. No tickets, no queues — direct line to the people who built the agent.

Custom onboarding

We help you connect your servers, set up deploy profiles, and walk through the first incident together.

What we don't promise (yet)

mttrly is in active development. A few things you might expect from an "enterprise" tier are not in the product today, and we won't pretend otherwise.

—SOC 2 / HIPAA / formal compliance certifications
—SAML / SSO authentication
—Role-based access control (RBAC)
—Container-isolated execution environments
—Multi-tenant audit retention beyond 90 days

These are on the roadmap, but we don't have firm dates. If any of these are hard requirements for you, we'll say so on the call instead of selling you a plan that doesn't fit.

Common questions

~ How is this different from Deployment Crew?+

Crew is a self-serve product with hard limits — 9 servers, no custom recipes. A custom contract starts where Crew ends: you need more servers, you have a specific failure mode that needs a tailored recipe, or you want a direct line to the team. It's the same agent, the same Central, just sized to your scale.

~ Can AI auto-fix issues without human approval?+

Inside an Investigation session, AI clients (Claude Code, Cursor, Codex) can run a bounded set of exec actions without per-command 2FA — bounded by inactivity timeout, hard cap, and action count. Outside of an investigation, dangerous actions still require approval. We don't do "AI auto-deletes data" — that's a hard line.

~ Do you support my stack?+

Out of the box: Docker, docker-compose, systemd, Node.js, Python, Go, PHP, nginx, certbot. Bare metal, VPS, anything you can SSH into. If you have a stack we don't cover, the custom recipe path exists for exactly that.

~ What about pricing?+

Custom contracts start above Deployment Crew ($99/mo) and scale with server count and recipe complexity. We quote per-engagement after a 30-minute call.

Book a 30-minute call

No sales pitch. We walk through your setup, what you need that Crew doesn't cover, and tell you honestly whether we're the right fit today.

If we're not — we'll say so.